How do I talk to someone at Tucky?

We love hearing from our customers and receiving valuable feedback! Please email us with any feedback, questions, or concerns you may have at hi@shoptucky.com.

What size Tucky is right for me?

The Tucky comes in two different sizes, XS/S and M/L. XS/S is ideal for sizes 00 - 8, and M/L for sizes 9 - 2XL. If you try your Tucky and decide you'd like to exchange it for another, email us at hi@shoptucky.com and we'll be happy to help.

The color and/or size I want is sold out. When will it be back in stock?

Yay! We're so excited to get you the Tucky of your dreams! We're working on receiving our next batch of products. We also suggest signing up for our emails to be notified of new product drops, sales, and more! 

Do you have a discount code that I can use for my order?

Tucky rarely goes on sale, but when it does we'll alert you via email. Subscribe to our emails to stay in the loop! 

For a limited time only, we're offering a limited Shark Tank Special that will go live for just 24 hours starting on Friday, May 19, 2023 at 8PM EST. Join our email list to receive the code and start shopping. 

Is the Tucky machine washable?

Yes, your Tucky can be washed on a regular cycle with similar colored clothing in cold water. Once your Tucky is squeaky clean, just lay flat to dry! Heat will compromise the silicone strips, so please keep your Tucky out of the dryer.

When will I receive my order?

Your order is being fulfilled by hand and with lots of care, so you can anticipate 3-5 days for fulfilment, and 5-10 business days for shipping. 

How do I adjust my Tucky?

Congrats on joining the Tucky family! We have several tutorials on our social media pages, but this one is particularly helpful.

I entered my shipping address wrong, what can I do?

Email us at hi@shoptucky.com ASAP and we will try to make the change on our end before your order is fulfilled! 

How do I request a return or exchange?

Our customer service team is happy to exchange any Tucky for another size. Just contact our team at hi@shoptucky.com with your return or exchange request.